Support for Providers
If you are a Community Health Worker, Doula, Lactation Provider, or Community-Based Organization in New Mexico, we can help! We help simplify the complex Medicaid process so community-based providers can serve patients and help more New Mexicans and beyond receive the care they need.
How We Support Providers
1
Medicaid
Billing Updates
The complex Medicaid system is always changing. That’s why we keep you up-to-date on the latest changes in New Mexico and how they can affect you.
2
Getting Credentialed
and Contracted
Our guidance will help you access the tools you need to start working with Medicaid Managed Care Organizations (MCOs).
3
Navigating
the MCO System
We offer continuing hands-on support to help you understand how to properly bill, submit claims, and get reimbursed through the MCO system.
4
Support More Clients
By helping families discover you and access your services, we will expand your reach and the positive impact you can have on your community.
Guiding You Every Step
Schedule Your
Free 1:1 Consultation
Tell us about yourself and your business goals so we can understand your needs from the start.
Take Our Readiness Assessment
We’ll meet with you to assess where you are in your journey and identify the tools and support you’ll need.
Support with MCO Submissions
We’ll take care of all the paperwork to ensure your submissions are completed thoroughly and accurately.
Keep You Updated
You’ll never be left in the dark—we’ll keep you updated every step of the way.
Ongoing Support
Our partnership doesn’t end with submissions—we’ll continue to support you with whatever you need moving forward.
Services Fit to Your Needs
First Steps Package
This package is built for providers who want guidance so that they can navigate the Medicaid credentialing and contracting process themselves.
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1-hour strategy consultation
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Payer recommendations customized to your specialty & location
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Step-by-step guidance through the application process
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Key action steps & resources after submitting application
Side-by-Side Package
This package is designed to help providers who are looking for ongoing support while they continue to handle their credentialing process.
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1-hour strategy consultation
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Payer recommendations customized to your specialty & location
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Step-by-step guidance through the application process
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Key action steps & resources after submitting application
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2 coaching calls per month
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Unlimited email support
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Document accuracy review before submission
Hands-On Package
This package is designed for providers who want their contracting and credentialing handled by a dedicated professional.
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Full application preparation & submission
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Payer follow-ups & issue resolution
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CAQH & NPI profile setup & updates
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Basic contract review (non-negotiation)
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Tracking & follow-ups until completion
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Ongoing support for 3 months
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Includes all 4 New Mexico Medicaid Payors
Looking for support beyond contracting and credentialing?
We know that it takes a village to meet the healthcare needs of New Mexican families, and we believe in the value of cultivating that community. That’s why we started the Luminar Health Collectiva—a full administrative experience for providers who want to focus on patients, not paperwork.
